Store automation · Runs every day
Find overdue unshipped orders.
Paid orders waiting longer than your usual fulfillment time. Run this automation in Fieldwork chat, or schedule it to email you a report when something needs attention.
Find overdue unshipped orders — Sep 17
Automation run • Sep 17
Find overdue unshipped orders
Output
Three paid, unfulfilled orders at Harbor & Pine are overdue, totaling $622. Two share an out-of-stock item and account for $474.
Checked Shopify orders as of September 17, 2026. I assumed a normal fulfillment window of two business days after payment, excluding weekends. Confirm that cutoff before treating these orders as late.
Orders are listed oldest first. Values below are merchandise totals, excluding shipping and tax, with no discounts.
| Order / paid | Customer | Items | Value | Delay notes |
|---|---|---|---|---|
| HP-1082 / Sep 10 | Wren Hollis | 1 Alder Wool Throw, Ember Stripe | $158 | Awaiting inventory |
| HP-1087 / Sep 11 | Kit Alder | 2 Alder Wool Throws, Ember Stripe | $316 | Same inventory hold |
| HP-1094 / Sep 14 | Sage Fen | 1 Trailhead Fleece Pullover, Oat M, $124, and 1 Mariner Wool Sock, Navy S/M, $24 | $148 | No delay note found |
Shared causes
- Inventory hold: HP-1082 and HP-1087 need three Ember Stripe throws. Available stock is zero. No confirmed replenishment date was found.
- Unexplained: HP-1094 has no recorded cause. Proposed next step: ask Owen to check its picking status.
Automation steps. The agent follows these 3 steps each time it runs, using your connected store.
- 1
Find paid orders in my store that are still unfulfilled after our normal fulfillment time.
- 2
List them oldest first with the customer, items, value, and any notes explaining the delay.
- 3
Group orders with a shared cause, such as the same out-of-stock item.
Adjust the automation in Chat
Run this automation and tell the agent what to do differently. Ask it to schedule that version if you want the changes in future runs.
- Use three business days as our fulfillment cutoff.
- Exclude preorder items until their promised ship date.
- Group overdue orders by warehouse and shared delay.
Fieldwork emails the scheduled report. Each email links to the full run as a conversation in Fieldwork. The automation asks the agent to keep a log in your knowledge base and read it before each run to check what has changed.
Adjustable schedule
Choose how often it runs at setup, from hourly to monthly. Ask in Fieldwork chat for a custom schedule and timezone.
Only useful reports
When nothing needs attention, the run skips the email. When there are findings, you get a report with a link to the full conversation.
Read-only access
The agent reads your store without changing the source. It can keep notes and a run log in your Fieldwork knowledge base.
This automation reads your store. Connect Shopify, BigCommerce, or WooCommerce to Fieldwork. The automation uses whichever you connect.
More automations for store.
Questions about this automation.
- How do I set this up?
- Connect Shopify, BigCommerce, or WooCommerce and confirm your normal fulfillment window. Run it in chat or activate daily checks.
- Will it change orders or contact customers?
- Scheduled checks have read-only store access. This automation reports delays without changing orders, saving mailbox drafts, or contacting customers.
- Can I change what counts as overdue?
- Ask in chat to change the cutoff, exclusions, or grouping. Ask for those changes in the scheduled version too.
- Where does the report arrive?
- Scheduled reports arrive by email with a link to the full conversation in Fieldwork. If nothing needs attention, no email or push notification is sent.
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